Inactivating a Prescription

When a prescription is inactivated, the Active flag is removed from the profile and all remaining refills are retained. If this is a non-retail prescription, the group Rx status will change to an inactive status. The following steps apply to all provinces except British Columbia.

When a prescription is inactivated using the Active flag in the patient’s Profile, a notes function provides the ability to document the reason why the prescription is being inactivated. The note will be documented in the Discontinued Prescription window and will be linked to the prescription. Although the notes function is available, it is not necessary to document why the prescription was inactivated or discontinued.

  1. Open the patient’s profile.
  2. Press the Active flag for the prescription.
  3. The Inactivate Rx prompt appears, with the Inactivate Rx option pre-selected. Press the OK button.
  4. The Discontinued Prescription window appears. You can document why the prescription is being inactivated:
    • To document why the prescription is being inactivated, enter notes in the Prescription Note box and make a selection from the Discontinued By dropdown list (optional). Press the OK button.
    • Do not enter any notes and press the OK button if you do not wish to document why the prescription is being inactivated.
  1. The screen returns to the profile and the Active flag is deselected for the prescription. Press the Save or OK button. (The available button depends on the how you accessed the profile).